How to build customer loyalty in the subscription economy? (Communities - Services Offered)
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Item ID 15528059 in Category: Communities - Services Offered
How to build customer loyalty in the subscription economy? | |
The rise of subscription-based services has brought forth the importance of user experience (UX) design in ensuring sustained user engagement. In this article, we will look into effective strategies for designing user experiences that keep users committed to subscription services over the long term. 1. Onboarding Excellence: Designing an intuitive and informative onboarding journey is crucial in ensuring users are engaged from the start. Successfully onboarding a user affects the retention rate of a product or service. According to quettra On average 60 to 80% users are lost in the first 7 days due to poor onboarding. A good example would be how duolingo onboards its users by giving them a feel of how easy it is to learn a language before committing to sign up for the application. The users are asked a few simple questions to personalize the experience and is asked to choose a language they wish to learn the learning starts before the signup; this gives the user an idea of how easy it is to learn with the application. In the subscription economy, where choices abound, designing for customer retention requires a strategic and user-centric approach. By embracing personalization, perfecting onboarding experiences, and staying in sync with user feedback, UX designers play a pivotal role in creating experiences that not only attract users initially but also encourages long-term engagement. As the subscription landscape evolves, Neointeraction Design expertise in crafting digital experiences can help you navigate the ever changing landscape of the subscription economy. To know more: https://www.neointeraction.com/blogs/how-to-build-customer-loyalty-in-the-subscription-economy  | |
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| Target State: All States Target City : Bangalore, Karnataka India Last Update : Feb 01, 2024 6:46 AM Number of Views: 51 | Item Owner : Neointeraction Contact Email: Contact Phone: Neointeraction |
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2024-05-01 (0.220 sec)